We are a locally owned Australian business based in Burleigh Heads, Queensland. Every bike ships from our warehouse with tracking, and you can also collect your bike from us for free.

Because one bike done properly beats ten done averagely. Every hour we have goes into the Rolls: the spec, the spares, the support. It means we know every bolt on the bike you're riding, parts are always on hand, and the price stays sharp.

The Rolls runs a genuine Samsung 52V 20Ah battery rated for up to 100km per charge. Real world range depends on rider weight, terrain, tyre pressure and how hard you push it. Two adults on soft sand will use more battery than one rider cruising a flat track.

The included 52V 3A fast charger takes the battery from flat to full in roughly 6 to 8 hours. The battery is removable, so you can charge it on the bike or take it inside and charge it off the bike.

The genuine Samsung cells in the Rolls are rated for hundreds of full charge cycles, which works out to years of regular riding before you notice reduced range. To get the most from it: don't leave it sitting on the charger for days, keep it out of extreme heat, and if you're not riding for a few weeks store it indoors at around half charge. Replacement batteries are available from us when the time eventually comes.

Yes. The Rolls runs its Samsung battery inside a UL 2849 certified electrical system, the safety certification covering the complete e-bike electrical system: motor, battery, controller and wiring. The battery pack itself is UL 2271 certified, and the included charger complies with Australian standards. Always use the supplied charger and charge on a hard, dry surface.

Yes. The Rolls is built for two, with a full length moto bench seat and alloy passenger foot pegs included as standard. It has the power to tackle hills comfortably with two adults on board.

The Rolls is rated to a 180kg maximum load. Between the 6061 alloy frame, dual suspension and fat tyres, it stays comfortable and planted with two adults on board.

Everything you need to ride: the Rolls itself 80 to 90 percent assembled, rear rack and fenders, LED headlight, alloy passenger foot pegs, water bottle holder, kickstand, bell, the 52V 3A fast charger, an owner's manual and the tools for final assembly. There are no hidden extras to buy before your first ride.

Modus e-bikes are high powered and intended for off road and private property use only. They are not classified as road legal e-bikes in Australia. Throttle and high speed modes are strictly for private property use and should be isolated when riding in public. Before riding, check the local laws that apply to roads, footpaths, shared paths, bicycle lanes and bicycle paths in your state.

Modus e-bikes are intended for off road and private property use, where no licence is required. They are not classified as road legal e-bikes in Australia, so they cannot be registered for public road use. Always check the local laws that apply in your state before riding.

Throttles are strictly for private property use and should be isolated when riding in public. Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads, footpaths, shared paths, bicycle lanes and bicycle paths.

Shipping is free Australia wide, no matter where you are. Alternatively, you can arrange free collection from our pick up point. Full details are in our shipping policy.

Order before 12pm AEST on a business day and your bike is dispatched the same day, with tracking sent as soon as it leaves our warehouse. Delivery time depends on where you are in Australia; metro areas are typically quicker than regional. If you're nearby, you can skip the wait entirely with free pickup.

Yes. You can collect your new bike free of charge from our warehouse in Burleigh Heads, Queensland. Choose pickup at checkout or contact us to arrange a time.

Australia wide, to every state and territory, free. Bikes need a street address; we can't deliver bikes to PO boxes or parcel lockers.

If your order hasn't shipped yet, contact us as soon as possible and we'll change or cancel it for you. Once the bike is with the courier we can't pull it back, but the 7 day change of mind policy still applies from the day it arrives.

You can contact us to return your bike within 7 days of receiving it for a full refund, provided the bike is unopened and in its original packaging. Once we receive the bike back we process your refund promptly. Full details are in our refund and warranty policy.

Visa, Mastercard, Amex, Apple Pay, PayPal and Zip.

Every Modus bike is covered by a 2 year warranty on the frame and 12 months on the battery and motor. If anything needs attention, get in touch and our team will look after you. Full terms are in our refund and warranty policy.

Use the contact page or email us with your order number, a short description of the issue, and a photo or video if you can. We'll diagnose it quickly, ship any parts needed, and talk you or your local mechanic through the fix. Because we only build one bike, parts are on hand rather than on back order.

Any local bike shop can look after the mechanical side: brakes, gears, tyres and general tuning, just like a normal bike. For anything electrical, contact us directly and we'll arrange parts and talk you or your mechanic through it.

Treat it like any quality bike. Check tyre pressure and brakes regularly, keep the chain clean and lubricated, and book a general tune at a bike shop every 6 to 12 months depending on how hard you ride. After beach rides, a quick fresh water rinse and dry keeps salt away from the components.